"When you have ENTHUSIASTIC

EXCELLENCE you light up ."

The Leadership Gap That's Costing Your Organization Millions

Your top performers are brilliant at what they do. They close deals, solve complex problems, deliver impeccable work.

But when you promote them to leadership roles, something breaks.

They micromanage instead of delegate. They avoid crucial conversations. They drown in operational details while missing strategic opportunities. They can't articulate a compelling vision or influence stakeholders who don't report to them.

And now, they're facing a new challenge they weren't trained for: leading teams in an AI-transformed workplace where the rules of leadership are being rewritten in real-time.

If this sounds familiar, you're not alone. And more importantly—it's fixable.

I Know This Problem Because I've Lived It

For over 20 years, I was that leader. Rising through ANZ, Commonwealth Bank, and Westpac, I managed $100 million plus in revenue and led hundreds of direct reports across wealth management, premium and private banking divisions. I navigated brutal performance targets, crushing compliance requirements, and the unspoken rules of organisational politics that nobody teaches you.

I made every mistake in the book: micromanaging talented people, avoiding conflict until it exploded, confusing activity with impact, and burning out trying to do everything myself.

But I also figured out what actually works.

I learned how to develop executive presence that commands respect without demanding it. How to have conversations that change behavior. How to think strategically while executing flawlessly. How to build teams that don't just perform—they multiply your impact.

In 2019, I walked away from a lucrative banking career to do something that mattered more: transform technically brilliant professionals into the kind of leaders who change organizations.

The Results Speak for Themselves

Since then, I've facilitated transformational leadership programs for thousands of professionals across financial services, professional services, government, and healthcare.

The feedback is consistent:

"Jocelyn is absolutely incredible. I loved her passion for supporting and empowering us and her ability to keep everyone engaged. I now feel well-equipped to become a future-forward leader."

— Senior Director, Fashion Retail 2025

"Jocelyn is a brilliant facilitator—energetic, passionate, and truly wanting to empower successful leaders. The safe and welcoming environment she created allowed us to gain confidence, to have a voice, and learn to empower ourselves."

— Partner, Top-Tier Legal Firm 2025

"Jocelyn Chong is the best, most engaging facilitator I've had. She is the type of person who goes above and beyond to add value."

— C-Suite Executive, Healthcare 2025

"Very insightful and gave practical skills as well. 10/10."

— Senior HR Executive, 2025

But here's what matters more than the ratings: leaders implement these strategies immediately and see measurable results within weeks.

The Leaders I Transform

I specialise in developing high-potential leaders who are stuck at a critical inflection point:

  • Senior managers and directors who are technically exceptional but struggling with the strategic, interpersonal, and visionary aspects of leadership

  • New executives who need to rapidly develop executive presence and stakeholder influence

  • High performers who are overwhelmed, under-equipped, and at risk of derailing

These leaders often:

  • Excel in their domain but lack executive presence

  • Avoid difficult conversations and let issues fester

  • Struggle to inspire, empower, and develop their teams

  • Can't articulate compelling vision or influence without authority

  • Default to micromanagement because they don't know how else to ensure results

  • Feel like frauds in leadership roles (even when they're succeeding)

My programs transform them into high-impact executives who drive business results, develop world-class talent, and create disproportionate organizational value.

Leadership in the Age of AI: The New Competitive Advantage

Here's what most leadership programs won't tell you:

The leadership skills that got you here won't get you there—especially not in an AI-augmented workplace.

AI is fundamentally reshaping what leadership means:

  • Routine decisions are being automated

  • Information advantage is disappearing

  • The value of human judgment, creativity, and influence is skyrocketing

  • Leaders who can't leverage AI are becoming obsolete

  • Leaders who over-rely on AI are losing their humanity

Your next generation of leaders needs to master both dimensions:

🤖 AI Leadership Mastery: How to leverage AI for strategic analysis, decision-support, and productivity multiplication—without losing critical thinking or delegating judgment to algorithms
🧠 Human-Centered Leadership: How to build psychological safety, navigate complexity, influence stakeholders, and develop talent in ways that AI never will


I'm one of the only leadership facilitators in Australia integrating AI mastery directly into executive leadership development—because your leaders can't afford to choose between human skills and technological fluency. They need both.

I don't deliver generic, check-the-box training. I create immersive transformation experiences that generate 15:1 to 50:1 returns through improved leadership effectiveness, reduced turnover, accelerated execution, and enhanced team performance.

Industries Where I Create the Most Impact

Primary Focus:

  • Banking & Financial Services

  • Financial Planning & Wealth Management

  • Professional Services (Legal, Accounting, Consulting)

Additional Expertise:

  • Government Agencies

  • Healthcare Organizations

My 20+ years leading teams in Australia's largest financial institutions gives me unique credibility in highly regulated, performance-driven, politically complex environments where leadership is exponentially harder.

I don't just understand your industry — I've survived and thrived in it.

My Credentials (That Actually Matter)

  • 20+ years corporate leadership at EY, ANZ, Commonwealth Bank, Westpac

  • Led national digital transformation projects alongside C-Suite executives

  • Distinguished Service Award, Financial Planning Association—for policy work impacting the entire profession

  • 5+ years facilitating leadership development across Australia

  • Consistently rated "10/10" and "best facilitator" by participants

But here's what matters most: I've made the mistakes your leaders are making right now, and I know exactly how to fix them.

Why I'm Different

Most leadership facilitators fall into one of two camps:

Academic theorists who've never led a team in a high-stakes corporate environment

OR

Corporate veterans who can't facilitate transformation to save their lives I'm neither.

I combine real-world executive credibility with world-class facilitation mastery.

When I walk into your organization, your leaders immediately recognize: "She's been where we are. She gets it."

And then I create the psychological safety, practical frameworks, and transformational momentum that actually change behavior.

My Approach:

  • Real-world credibility — I've lived the challenges your people face

  • Psychological safety — Participants feel safe being vulnerable and taking risks

  • Immediate application — Frameworks they implement the next day

  • High energy & engagement — No one checks out in my programs

  • Measurable results — Not just smiles and surveys, but behavioral change

Working Together: What to Expect

I partner with organisations that are serious about developing leaders—not checking compliance boxes, but creating genuine transformation that shows up in business results.

Organisations typically see the following returns on investment

  • Improved leadership effectiveness and decision-making

  • Reduced turnover of high-potential leaders

  • Enhanced team performance and engagement

  • Faster, more successful strategic execution

  • Competitive advantage through AI-enabled leadership

Let's Talk About Your Leaders

If you're looking for a leadership facilitator who:

  • Understands your industry and culture (because I built my career there)

  • Delivers practical, not theoretical, content (frameworks you use Monday morning)

  • Creates transformation, not just training (behavior change, not binder content)

  • Integrates AI mastery into human leadership (the competitive edge your leaders need)

  • Provides measurable ROI (impact that shows up in business results)

Then we should talk.

I only take on a limited number of engagements each quarter to ensure every client gets the customisation, attention, and results they deserve.

Jocelyn Chong

AI-Enabled Leadership Specialist | Leadership Development Facilitator | Executive Coach | Former Banking Executive | | Keynote Speaker | International Best-Selling Author | Investor

✉️ [email protected]

💼 https://www.linkedin.com/in/jocelynchong/

☎️ +61 411 963 746

"Jocelyn brought a wealth of knowledge, was engaging, uplifting, and I learned a lot. She makes learning feel effortless and enjoyable. I am incredibly grateful for her dedication and the positive impact she has made. Without a doubt, she is amazing."

— Leadership Program Participant 2025

© 2025 Jocelyn Chong Consulting